Social Media for Retail Shops
How Social Media Impacts Retail Shops
When searching for the right retail store, four out of five shoppers check customer reviews on social media sites. Research shows that just three negative reviews dissuade a majority of potential customers from purchasing from that particular retail brand. Consumer reviews are over 11 times more trusted than product or service descriptions offered by businesses. In this age of social media marketing, your brand’s online image has never been more important. One scathing review handled improperly could mean thousands of dollars in lost business for your retail store. Failing to pursue opportunities to build consumer loyalty could result in even more lost revenue. That’s where we come in.