Monthly Archives: April 2013

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Comments Off on No Fuss Contact List for Social Media Platforms

No Fuss Contact List for Social Media Platforms

Have you ever tried to Google search a problem you were having with your social network and in turn got redirected to an endless amount of help centers and support blogs? We have, until we decided to cut our time in half and make a contact list that will lead you to actual answers. Feel free to utilize this resource. We are here to help!

 

Facebook Contact Info

 

 

 

 

We are on Facebook everyday so naturally we are going to run into some obstacles here and there. But even worse than the actual challenges is trying to find the solutions through the web of contact forms. Check out our cheat sheet below!

Signing Up & Logging In

Your Account

Disabled Accounts

Username Troubleshooting

Your Email Address

Confirming Your Identity

Accounts for Kids

Facebook Profiles: Personal

Timeline Troubleshooting

Videos and Photos

Problems with Mobile Features

Facebook Pages

Facebook Advertisements

Merchant & Business Services and Forms

Support for Payments and Charges

Reporting Scams & Violations

Other

Give Your Feedback

 

foursquare-logo

 

 

 

Foursquare has a relatively small section of FAQs that satisfies most of the issues and concerns so I just included them here in this post. If you still need some help tweet Foursquare @4sqSupport.

Foursquare Basics

Your Account

Foursquare Features

Privacy

Foursquare with Other Apps

Reporting Scams & Violations

Superusers

Specials for Credit Cards

Yelp Contact Info

 

 

 

 

 

 

Yelp offers a multitude of FAQs to look at that will most likely answer your question but if you don’t have any luck with that check out the links below.

Business Owner Support

To advertise with Yelp, click here. Or to share your feedback or an idea, click here.

 

Twitter Contact Info

 

 

 

 

The help center for Twitter is a little different in that you are asked to answer a variety of questions in order to accurately direct you to the correct contact form. Select the appropriate topic below to begin.

Your Account

Apps, API, and Mobile Support

Features and Setting Options

Reporting Scams & Violations

Give Your Feedback

Send feedback on Twitter’s new design

 

Instagram Contact Info

 

 

 

 

 

 

Instagram is a little old fashioned when it comes to its help center. You can request help through an Email Us form, which handles general account, trademark, privacy, business, and copyright problems. Facebook acquired Instagram so there are a few links you can use from Facebook’s Help Center…

OR tweet @InstagramHelp and they will respond to you!

 

Pinterest Contact Info

 

 

 

 

 

Pinterest has a helpful feature called ‘Instant Answers’, a search bar that pulls up solutions based on the issue you’ve searched. Most of your answers will be in the Instant Answers section, however, if you aren’t finding what you’re looking for check out the Review Known Issues tab to see if they are currently looking to resolve the issue or shoot them an email by clicking on the Email Help button at the bottom of each article. Still not getting what you need? Tweet @Pinterest the problem you’re having and hashtag it #pinteresthelp.

 

Google Plus Contact Info

 

 

 

 

 

 

Google+ gives you a variety of troubleshooting topics to choose from that will then guide you to the appropriate instructions or contact information.

Still stuck? Reach out to other Google+ members with the Google+ Help Forum.

 

Linkedin Contact Info

 

 

 

 

 

It’s a one-stop-shop for LinkedIn support! Just enter a question or topic into the search bar and the top results will appear to address your concern. Or you can use the simple form to contact them about anything under the sun. Ask them a question about profile settings or even bring up a technical difficulty you are running into. They will respond ASAP. Or you can pick other people’s brains about it in the LinkedIn Help Center Forum.

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Comments Off on New Budgets are Geared Towards Social Media Not New Hires.

New Budgets are Geared Towards Social Media Not New Hires.

Small businesses are starting to see success with social media. According to a survey of over 1,200 small business owners, 39 percent saw a ROI from their social media presence in Q1 with 30 percent of that group claiming that it was an ROI of $2,000 or greater. It’s no wonder that small businesses are increasing their social media presence. 26 percent of small businesses are planning on investing their dollars in social media marketing in Q2 2013 and 49 percent are increasing their time spent on social media platforms.

Small businesses are unique in that they have limited resources to allocate in order to achieve success. So, it’s a no brainer that the results they are seeing from social media, which costs little to no money to run, beats out hiring on new employees. Yes, nearly 79 percent of those surveyed are optimistic about their business in Q2 but it seems as though social media is proving to be more valuable and cost effective than manpower.

It makes you wonder, if small businesses are short on resources (time, money, employees) then how do they invest in learning and managing their social media? Well, 36 percent of small business owners refer to online resources (articles and blogs) to help them with their social media. In addition to online resources, 22 percent seek advice from their circle of friends and colleagues. Even though these learning tactics are economical, they don’t capitalize on time management. Knowing how to effectively utilize social media for business is complicated. It is a new marketing tool that has yet to be thoroughly explored.

That’s where we come in. Our goal here at Everzocial is to provide affordable social media services for your small business and free up some of your valuable time. We already know the ins and outs of the industry, it’s not just our job it’s our passion. You have enough on your plate already; let our team of experienced social media managers handle the rest. Feel free to contact us for more information or if you have any questions!

New Discoveries Regarding Social Media and ROI.

New Discoveries Regarding Social Media and ROI.

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Comments Off on Have You Replied to Facebook’s New Reply Feature?

Have You Replied to Facebook’s New Reply Feature?

If you’re a page owner or administrator on a business fan page, you’ve likely noticed a prompting from Facebook this week inviting you to “turn on” Facebook’s newest Reply feature. If you have a personal public profile with more than 10,000 followers, you’re included in the roll out of this new threaded comment feature and while the improvement is currently “optional”…it will become a standard conversion on July 10th.
Before you roll your eyes at yet another change on the social networking site, consider the “why” behind the improvement. Facebook threads can become quite lengthy on a page especially if the topic is interesting and you have a group of engaging fans (that is the goal you know). It can be frustrating as a business owner or page admin to carry on a conversation with a particular fan, when so many comments pop up in between. The same applies to fans responding to other fan comments or posing questions of their own within the thread.
The new feature provides the opportunity for you and your readers to reply directly to comments left on your Page and to start new conversation threads,making it easier for you to interact directly with individual readers by keeping relevant conversations connected. It’s a push toward better and improved conversations which are easier to follow and participate in.
What we find interesting is that Facebook has made mention that the order of the conversation threads is based on their relevance to viewers, thus threads may appear differently to each person. How cool is that! So the most relevant conversation based on the total number of likes and replies will remain on the top which will likely entice further commenting and replies. Through this feature, Facebook is also trying to manage the spam on the pages indicating that it may push low-ranked comments which appear as ‘spam” to the bottom of the thread.
Conversations and engagement are key elements to a successful fan page. If Facebook is working on your behalf to improve those elements, than accept them with a smile, and perhaps a “thank you” to Facebook for keeping your business at the forefront of theirs.
Everzocial FB Replies